Please note that in keeping with Governor Ducey's recent 'Stay at Home' order, we are urging our patients to remain home and restrict any and all non-essential travel. That said, as an essential health care business, we are still working to meet your healthcare needs. In an effort to maintain a safe environment for our patients and staff, we are currently transitioning the majority of our appointments to TELE-VISITS. These visits are being temporarily covered by the majority of insurance carriers due to the COVID-19 pandemic. Whenever possible, we prefer to perform these visits through our patient portal system to allow for audio-visual capabilities. If you have not already done so, please sign up for our patient portal system and once complete then download the Healow app on your mobile device (available for download on ios/android) the patient portal link is on our website, www.norterrafamilymedicine.com, for our portal along with the Healow app instructions under the patient center. For assistance with patient portal - just give us a call at 623-565-5060.
SICK VISITS: We are able to accomodate SAME DAY appointments!! Please do not overwhelm our local ER and urgent care facilities at this time. All sick visits are currently being triaged through to our telehealth system. If your provider feels that an in-office visit is needed, we will make these arrangements for you. **COVID testing is extremely limited. If we feel that testing is warranted, we may direct you to a local testing site.
WE ARE TAKING NEW PATIENTS! We will simply need you to fill out your new patient information prior to your televisit and email it back to us along with a copy of your insurance card and driver's license.
ANNUAL EXAMS: If you are scheduled for an annual physical, we will be calling to offer you the opportunity to modify this visit to a televisit-style health review or follow-up and will be rescheduling the your physical exam to a later date.
If you have any questions or need assistance, please know that we are here for you!
Stay safe and healthy,
The Physicians and Staff of Norterra Family Medicine
The doctors at Norterra Family Medicine dedicate themselves to providing quality care for men, women, and families in Phoenix. Their integrative approach to medicine treats the whole person — not just the symptoms — and can meet all your primary care needs under one roof. Dr. Kristine Sarna, Dr. Rebecca Weiss and Dr. Christin Gallo, along with physician assistants Nicole Walker and Mollyann Allen, provide a warm and welcoming atmosphere.
Visit Norterra Family Medicine for annual exams and sports physicals, as well as gynecological exams, family planning, skin cancer screening, natural hormone therapy, allergy testing, and management of chronic illnesses.
The practice prides itself on offering health services for all ages, from pediatric to geriatric. The doctors offer all the usual, recommended vaccines and the expertise to ensure your child will grow up healthy and happy. Norterra Family Medicine accepts Medicare and assists senior adults in maintaining optimal health and longevity.
Dr. Sarna and Dr. Weiss have a patient-centered approach and partner with you to accomplish your overall health and well-being goals. At Norterra Family Medicine, the mission is to empower you with information so you can find the path to healthy living.
The doctors at Norterra Family Medicine dedicate themselves to providing quality care for men, women, and families in Phoenix. Their integrative approach to medicine treats the whole person — not just the symptoms — and can meet all your primary care needs under one roof. Dr. Kristine Sarna, Dr. Rebecca Weiss and Dr. Christin Gallo, along with physician assistants Nicole Walker and Mollyann Allen, provide a warm and welcoming atmosphere.
Visit Norterra Family Medicine for annual exams and sports physicals, as well as gynecological exams, family planning, skin cancer screening, natural hormone therapy, allergy testing, and management of chronic illnesses.
The practice prides itself on offering health services for all ages, from pediatric to geriatric. The doctors offer all the usual, recommended vaccines and the expertise to ensure your child will grow up healthy and happy. Norterra Family Medicine accepts Medicare and assists senior adults in maintaining optimal health and longevity.
Dr. Sarna and Dr. Weiss have a patient-centered approach and partner with you to accomplish your overall health and well-being goals. At Norterra Family Medicine, the mission is to empower you with information so you can find the path to healthy living.
We participate with most major insurance carriers, however, some specific policies under that carrier may be under a network that we are not contracted with. The best way to ensure we are an in-network provider is to call the customer service line listed on the back of your insurance card to verify that either Dr. Kristine Sarna or Dr. Rebecca Weiss is listed as an in-network provider for your specific insurance policy. We recommend that all patients verify this very important information before you schedule your appointment to prevent any unexpected amount due for your office visit.
If you have any questions about this or anything about our practice, we will be happy to help you in any way we can. Just give us a call at 623-565-5060. We’re looking forward to hearing from you.
"They got me in the same day, my wait time was a couple of minutes, I saw my doctor and was out the door with a prescription within 45 minutes. It's always like this."
"I am a brand new patient and thus far have nothing but positive experiences with Norterra Family Medicine."
"I kept coming here because of the amazing care I receive. It's great to not have the long wait times anymore!"
"I feel that they truly care about my health and want to make sure they address my issues. First class all the way!!!"
" I for sure will be going back to this very friendly very professional very accommodating office. Highly recommended."
"Great physicians and PAs. Very helpful and kind! Every time I am in the front desk staff is very helpful. Amazing office overall!"
